Privacy Policy

Version: 1.0
Last Updated: October 2025

At Home Marketer Online, operated by HOME COMMERCE LIMITED, we believe privacy and transparency are fundamental rights. We only collect the data we truly need, we never sell or share your personal information, and you are always in full control of your data.

This Privacy Policy explains what information we collect, how we use it, how we keep it secure, and what rights you have under EU and UK data protection law — including the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

1. Company Information

Company Name: HOME COMMERCE LIMITED
Company Number: 16464237
Date of Incorporation: 21 May 2025
Registered Office:
71–75 Shelton Street,
Covent Garden,
London, WC2H 9JQ,
United Kingdom

Email: info@homemarketer.online
Phone: +44 7360 543899
Website: homemarketer.online

HOME COMMERCE LIMITED acts as the Data Controller for all personal data processed through Home Marketer Online.

2. Principles We Follow

We adhere to the GDPR’s core principles:

  1. Lawfulness, fairness, and transparency – we clearly explain how your data is used.
  2. Purpose limitation – we only use your data for legitimate business purposes.
  3. Data minimisation – we collect the minimum data necessary.
  4. Accuracy – we keep data up to date.
  5. Storage limitation – we retain data only as long as needed.
  6. Integrity and confidentiality – your data is protected by encryption and security controls.
  7. Accountability – we take full responsibility for compliance.

3. What Information We Collect

We collect and process the following categories of personal data:

  1. Information you provide directly
  • Name
  • Email address
  • Payment details (processed securely via third-party payment providers; we do not store full card data)
  • Billing address (if applicable)
  • Communications you send to us (e.g., support or refund requests)
  1. Information collected automatically
  • Basic device and browser data
  • IP address (for fraud prevention and compliance)
  • Website usage analytics (aggregated, anonymised, and non-identifiable)

We do not collect sensitive data such as racial origin, religion, health, or biometric data.

4. How We Use Your Information

We use your personal information solely for:

  • Processing and confirming your orders or subscriptions
  • Providing digital access to purchased materials
  • Responding to enquiries and refund requests
  • Sending legally required notices or updates
  • Improving our services and security
  • Meeting legal or regulatory obligations (e.g., anti-fraud, accounting)

We will never sell, rent, or trade your data to any third party.

5. Legal Bases for Processing

Under GDPR, we rely on the following legal bases:

  • Contract performance: to deliver the service or product you purchased.
  • Consent: for optional communications (e.g., newsletters, marketing emails).
  • Legal obligation: to comply with tax, accounting, or regulatory laws.
  • Legitimate interests: to improve customer experience and site functionality (without infringing on your rights).

You can withdraw consent for marketing at any time by emailing info@homemarketer.online.

6. Data Retention

We keep your data only as long as necessary:

  • Transaction data: retained for up to 6 years (for tax and accounting compliance).
  • Customer communication: up to 2 years after the last interaction.
  • Marketing preferences: until you withdraw consent.

After these periods, data is permanently and securely deleted.

7. Your Data Rights (EU and UK)

You have the following rights under GDPR (Articles 12–23):

  1. Right of access – to request a copy of your data.
  2. Right to rectification – to correct inaccurate data.
  3. Right to erasure (“right to be forgotten”).
  4. Right to restriction of processing.
  5. Right to data portability – to receive your data in a machine-readable format.
  6. Right to object – to certain processing or marketing.
  7. Right not to be subject to automated decision-making.

To exercise any of these rights, contact info@homemarketer.online.
We respond to all requests within 30 days, free of charge.

If you are not satisfied with our response, you may contact:

  • UK Information Commissioner’s Office (ICO) – www.ico.org.uk
  • or your local EU Data Protection Authority

8. Data Sharing and International Transfers

We only share data with trusted service providers essential for our operations (e.g., payment processors, hosting providers, analytics tools).
All partners are GDPR-compliant and located within the European Economic Area (EEA) or covered by approved safeguards such as Standard Contractual Clauses (SCCs).

We never transfer personal data to jurisdictions without adequate protection.

9. Data Security

We use strict technical and organisational measures to protect your data, including:

  • Encrypted SSL connections
  • Secure servers with limited access
  • Two-factor authentication for administrative systems
  • Continuous monitoring for security vulnerabilities

In the unlikely event of a data breach, we notify affected individuals and relevant authorities within 72 hours, as required by law.

10. Cookies and Analytics

We use minimal, privacy-friendly cookies to improve site performance and measure usage.

  • Essential cookies: required for site functionality.
  • Analytics cookies: anonymised; we use privacy-compliant analytics solutions.

You can control or disable cookies in your browser settings at any time.

A detailed Cookie Policy is available upon request at info@homemarketer.online.

11. Children’s Privacy

Our services are not directed to children under 16.
We do not knowingly collect personal data from minors. If you believe a minor has provided us data, please contact info@homemarketer.online, and we will delete it immediately.

12. Refund-Related Privacy Notice

In accordance with our 14-day no-questions-asked refund policy, we may need to process transaction and contact data to issue your refund.
All refund-related data is securely processed and retained only for compliance with accounting laws.

13. Policy Updates

We may revise this Privacy Policy periodically to reflect regulatory changes or service updates.
The latest version and “last updated” date are always displayed clearly at the top of this page.
We encourage users to review this policy regularly.

14. Contact Information

HOME COMMERCE LIMITED
Company Number: 16464237
Date of Incorporation: 21 May 2025
Registered Office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Email: info@homemarketer.online
Phone: +44 7360 543899

We take privacy seriously. For any questions, complaints, or data requests, please contact us directly — we always respond transparently and promptly.